Category Reflective Posts

From Guest Lecturer Dr. Courtney Mason, we were able to learn more regarding indigenous protected areas. The Edéhzhíe which is a plateau rising from the Mackenzie Valley to the west of Great Slave Lake was designated an indigenous protected area… Continue Reading →

  Over tourism is a huge problem that causes negative social and environmental impacts such as increasing air and land pollution. Over tourism is the congestion of visitors in a particular destination. The travel industry is a big industry which… Continue Reading →

” Customer Journey Mapping is a way to record, plot and analyze the interactions – or “touchpoints”- that a customer has with your organization” (“Customer journey mapping”, n.d.). Customer journey mapping takes into consideration the interaction form the first point… Continue Reading →